Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (EST). Orders you place with Diesel Performance Converters late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once. – Please Contact Us if you wish to upgrade shipping (706) 468-8800
Delivery addresses in Alaska, Hawaii, and Puerto Rico should add an additional $300.00 charge for standard Shipping & Delivery, but could be more. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (EST). Certain items are not available to ship outside of the lower 48 states. Please contact us if you have any questions.
Returns and Replacements
We want you to be completely happy with your order from DPC. If for any reason you are not satisfied, we will gladly accept your return. Open or non-defective items will incur a 25% restocking fee. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Returning Merchandise by Mail
On the back of the packing slip enclosed with your Diesel Performance Converters order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for DPC to process your return.
Returns Shipping Address (please be sure to request your rma number before shipping ANY item). Thank you.
Diesel Performance Converters
8208 GA HWY 16 West
Monticello, GA 31064
706-468-8800